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We are confident that you will be pleased with your purchase. If you are not satisfied, you may return it for a refund within 30 days of the receipt of your order. All returns must be authorized by us prior to shipping. Please e-mail us prior to shipping and we will provide return shipping instructions. Returned items must be shipped to us in their original condition and packaging within 30 days of receipt. The cost of shipping both ways is not refundable and will be deducted from the amount of your refund. All returns must be sent prepaid freight and the freight cost is the responsibility of the customer.
A 15% restocking fee applies on all returned linens including comforters, daybeds, bunk and futon covers, unless defective.
Damaged Items
Our products are packaged in such a manner that they will arrive at your home in almost all cases without damage. In rare occasions, shipping damage may occur. If your order arrives damaged, please accept the order and make a notation on the freight bill that there was damage. Please then e-mail us so that we can make arrangements to ship a replacement.
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